Privacy policy

This website is a property of Quendoo OOD. By using this website, you agree that you consent to and are bound by the following terms and conditions.

Copyright
Reproduction of part or all of the contents in any form is prohibited.

Disclaimer
Quendoo OOD takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time.

Quendoo OOD makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Quendoo OOD makes no representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website.

Privacy Policy
Quendoo OOD is committed to ensuring that your privacy is protected. This privacy notice explains how we will collect your personal data and how we use your personal data when you visit our website.

Quendoo OOD is data controller in respect of the personal data processed when you visit our website. If you have any questions or concerns in relation to this Privacy Notice you can contact us via office@quendoo.com

What information we may collect and how we use it
As a business we collect, store and use different types of personal data depending on who you are and what services you have requested from us.

If you enquire through this website to potentially sell a property to New Estate Consultancy Ltd or work with M New Estate Consultancy Ltd in any other regard, we collect and use your personal data in order for us to provide you with our services. The personal data we collect and use may include:

• Identity Data (personal name, name of your business, details of the property you are operating for holiday purposes)
• Contact Data (email address and telephone numbers)
• Technical Data (internet protocol address, login information, browser type and version and other similar identifying information required for the customer's device(s).
• Usage Data (how you use our website products and services, the full uniform resource locators clickstream to, through and from our site (including date and time), download errors, lengths of visit to certain pages, page interaction information, methods to browse away from the page and any phone numbers you use to call us)
• Marketing and Communications Data (your marketing preferences from us and our third parties and your communication preferences)

We may also aggregate data about your usage to tell us about how certain features on our website are used.

How is your personal data collected?
You may give us your Identity and Contact information by filling in forms or by corresponding with us by email, phone or otherwise. This includes personal data you provide when you:

• applying for our services;
• subscribe to our service or publications;
• walk-in to our branch offices

How we use your personal data
We will only use your personal data for the purposes for which we have collected it. Primarily this is to contact you via phone and or email in order to deliver the service you have requested. In the majority of cases this is either to quote for a usage and licensing of our software or discuss technical issues and upgrades.

Your personal data is shared with a small number of third parties essential to the provision of the service requested. For example, we will need to share your details with related and external third parties such as, but not limited to; third party software providers, solicitors, marketing providers.

We do not collect or share personal data for sale to third parties.

You can ask us to stop sending you marketing messages at any time by contacting us by email with your request to office@quendoo.com or using the deregistration tools available on our newsletters.

We will not transfer your personal data outside of the European Economic Area.

Data Retention
We hold on to your personal data whilst you use our services (or whilst we provide services connected to you) and for at least seven years thereafter, for legal, regulatory and accounting purposes.

Your Legal Rights
Under GDPR laws (data protection laws) you have the right to protect and look after your personal data.

You have the right to:

• ask us for the personal data that we hold and process about you (this is commonly known as a data subject access request).
  You have rights to the following information:
  - the purpose(s) for which we are processing your information;
  - the categories of personal information we hold about you
  - the recipients or categories of recipient to whom the personal data have been or will be disclosed;
  - the period for which we will store your information, or the criteria used to determine that period;
• prevent the use of your personal data for marketing purposes by emailing office@quendoo.com
• ask that any inaccurate information we hold about you is corrected;
• ask that we delete the personal data we hold about you in certain situations;
• ask that we stop using your personal data for certain purposes;
• ask that we do not make decisions about you using completely automated means; and/or
• ask that personal data we hold about you is given to you, or where technically feasible a third party chosen by you, in a commonly used, machine-readable format.

The rights listed above may apply in certain circumstances, and so we may not always be able to comply with your request to exercise these rights. We will usually respond to a request from you to exercise your rights within 1 month of receipt, but it might take longer if your request is particularly complex or if you have made a number of requests. Please be aware that we may need to process your personal data and/or request specific information from you to help us comply with your request. You will not usually have to pay a fee to exercise these rights, but we reserve the right to if your request is clearly unfounded, repetitive or excessive, alternatively we may refuse to comply with your request.